One of the features of the digital info age is that near instantaneous replies are possible. Literally around the world, someone can ask and be answered almost at once.
Live chat sessions to repair your computer. INSTANT messaging.
One of the drawbacks of this feature, it seems to me, is the change in expectations resulting in less patience.
In a bygone era, if you wrote a letter, a speedy response would be in a week to ten days.
Now, if I post a question or a comment, if I don't hear a response before days end, or AT LEAST within 24 hours, I am puzzled, frustrated, nearly offended.
Was my message not received? Is the receiver ignoring me? WHY haven't I heard back?
What do you think?
HEY! Why haven't you answered??? It's been TWO MINUTES!
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