Glitch in the matrix

I think there may be a glitch in the Matrix. I am being erased, I fear.

Today, I went to the Secretary of State because I need a certain critical document in order to sell my house, and I was told the Secretary of State was where I could obtain this missing document, or replace it. The home I am selling is a modular home, which apparently is documented as a mobile home, although it is not a mobile home.

I drove 45 minutes to the nearest Secretary of State office that had a Monday appointment. I waited for my appointment. I waited to be called. I brought original mortgage and construction documents and most recent refinance documents. I brought the model and serial number of the house.

Once I reached the window, I explained what I needed.  The person looked up by the address, by my name, by my husband's name, by the serial numbers I provided.

You aren't in the system, I was told. There's nothing there.

I lived there 35 years, I said. I paid property taxes 35 years, I said. We refinanced the home seven times, I said. 

I assure you, it does exist.

She called higher up the pecking order, and printed me some blank forms to fill out and notarize and mail, not deliver personally, to a Lansing address. 

I don't know that I have the wherewithal to complete said forms. The title company associate may be able to help me- but has not returned my calls or emails.

Hasn't been 24 hours yet, so...

Then, I have been anxiously checking my mailbox. I had a hold-mail in place for the past week while I was away. Delivery was supposed to begin again today. 

The first several times I checked, nothing. Mail had not yet arrived.

Then I checked again and there was ONE pizza coupon. 

According to "informed delivery"- a preview of your mail from the Post Office- I have at least 9 pieces of mail. 

I checked: all mail was supposed to be delivered today. To my mailbox.

BUT THERE IS NOTHING THERE.